RomanceAI Privacy Policy
Effective Date: June 15, 2025
At RomanceAI, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how RomanceAI ("we," "us," or "our") collects, uses, shares, and safeguards your data when you use our AI-powered chatbot mobile application ("App"). By using the App, you agree to this Privacy Policy and our Terms of Service.
1. Information We Collect
We collect the following types of information to provide and improve our services:
1.1 Information You Provide
- Account Information: Email address, username, and other details you provide when creating an account.
- User Content: Text inputs, conversation history, and other content you submit while using the App.
- Communications: Information you provide when contacting us, such as feedback or support requests.
1.2 Automatically Collected Information
- Usage Data: App interactions, features used, session duration, and device information (e.g., operating system, device type).
- Log Data: IP address, browser type, and access times for troubleshooting and analytics.
- Cookies and Trackers: We may use cookies or similar technologies to enhance user experience and analyze usage patterns.
1.3 Information from Third Parties
We may receive information from third-party services (e.g., analytics providers) to improve the App, subject to their privacy policies.
2. How We Use Your Information
We use your information for the following purposes:
- To provide and personalize App features, such as AI-generated responses and conversation suggestions.
- To improve our services, including AI model training and performance optimization.
- To analyze usage trends and enhance user experience.
- To communicate with you, including sending updates, responding to inquiries, or providing support.
- To ensure compliance with our Terms of Service and applicable laws.
3. How We Share Your Information
We do not sell your personal information. We may share your information in the following cases:
- Service Providers: With trusted third parties who assist in operating the App (e.g., cloud storage, analytics), under strict confidentiality agreements.
- Legal Requirements: To comply with legal obligations, respond to government requests, or protect our rights and safety.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice to users.
- Aggregated Data: Non-personally identifiable data may be shared for research or analytics purposes.
4. Data Security
We implement industry-standard security measures, such as encryption and access controls, to protect your data. However, no system is completely secure, and we cannot guarantee absolute security. You are responsible for safeguarding your account credentials.
5. Your Choices and Rights
You have the following options regarding your data:
- Access and Update: You can view and edit your account information within the App.
- Delete Data: You may request deletion of your account and associated data by contacting us, subject to legal obligations.
- Opt-Out: You can disable cookies or opt out of non-essential data collection via App settings or browser preferences.
- Regional Rights: Depending on your location, you may have additional rights under laws like GDPR or CCPA, such as data portability or objection to processing.
To exercise these rights, contact us at m.shakilkhan6666@gmail.com.
6. Data Retention
We retain your data for as long as your account is active or as needed to provide services. We may retain certain data to comply with legal obligations, resolve disputes, or enforce agreements. De-identified data may be retained indefinitely for analytics.
7. International Data Transfers
Your data may be processed in countries outside your residence, where privacy laws may differ. We ensure appropriate safeguards, such as standard contractual clauses, are in place for such transfers.
8. Children’s Privacy
The App is not intended for users under 18. We do not knowingly collect data from minors. If we learn that a minor’s data has been collected, we will delete it promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via the App or email. Continued use of the App after changes constitutes your acceptance of the updated policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Email: m.shakilkhan6666@gmail.com